Contact us
At SunTouch Jewelry, we’re dedicated to exceptional customer service. Whether you're interested in custom designs, personalized orders, or have questions about our jewelry, we're here to help.
Email us directly: info@suntouchjewelry.com
Custom Designs & Personalized Orders
We love creating one-of-a-kind pieces. Share your vision with us, and we’ll bring it to life!
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FAQs
What materials do you use?
We use high-quality sterling silver, gold vermeil, and solid gold (14k & 18k). All pieces are handcrafted in Vancouver.
Can I customize a piece?
Absolutely! We specialize in custom orders — feel free to contact us with your vision.
How long does shipping take?
Most orders are shipped within 2-4 business days. Custom pieces may take longer. Check out our Shipping Policy for details.
Do you ship internationally?
Yes, we ship worldwide from our studio in Vancouver, BC. Check out our Shipping Policy for details.
What is your return policy?
We accept returns within 14 days of delivery for unworn items. See our full return policy for details.